Shipping and returns

Shipping with Bulgarian couriers, and returns without back-of-envelope maths.

The Econt and Speedy connections are built and run in demo and test mode. Returns and cash on delivery have their own traceable states.

A courier holding a parcel

How it helps day to day

One waybill, not two

If a waybill creation is uncertain, the order stops until it is checked. You never pay for two parcels for one order.

Returns line by line

You receive returns by line and set damaged units aside. Only resellable units go back into stock.

Cash on delivery is tracked

Collected from the customer, remitted by the courier and refunded — three separate records instead of one “paid” tick.

Recorded in a demo store An order from “new” to “ready to ship” (admin in Bulgarian)

Recorded in a demo store

See it in action

From a new order to “ready to ship” — with the courier and office chosen.

All videos

Shipping and returns: a Targovio admin screen with sample data

This is how it looks in Targovio

A screen from the test environment with sample data — not a mock-up.

Picking by warehouse, and returns

Orders are picked by warehouse and batch, and returns are received line by line. Only resellable units go back to stock.

Preparing an order by warehouse: picked lines, reserved units and batches with units left to hand over.

Full list and status

Shipping and returns
CapabilityStatus
EcontOffice picker, price quote, waybill with PDF, status and cancellation. Runs in demo mode only — without a live Econt account.Demo
SpeedyOffice, quote, waybill and PDF. A test mode is built; a Speedy test account has not been obtained yet.Demo
Pigeon Express, BOX NOW and SamedayCandidates for the next connections. Not built.Planned
Safe waybillsOne active shipment per order and courier. If a creation is uncertain, the order is held until it is checked — no duplicate waybills.Works
Line-by-line returnsYou receive returned units line by line and mark the ones that cannot be resold. Only resellable units go back into stock.Works
Cash on delivery with its own statesCollected from the customer, remitted by the courier and refunded are separate records. Delivered does not mean paid.Works
RefundsYou record a completed refund as evidence. The transfer to the customer itself happens outside Targovio.Partial
Automatic tracking and courier reconciliationCourier status updates and automatic cash-on-delivery reconciliation.Planned
Own shipping rates, zones and free shipping over an amountPlanned

Frequently asked questions

When will Econt and Speedy handle real parcels?

Once live accounts are connected and verified — that is a launch condition. Econt runs in demo mode today, and the Speedy test account has not been obtained yet. We do not promise a date that does not depend on us alone.

Will there be BOX NOW and Pigeon Express?

They are candidates for the next connections but are not built. If they matter for your store, tell us — it affects the order.

Other features

Orders and stock

Stock reserved at order time, no duplicate orders, multiple warehouses and a problem-orders board.

Team and security

Invitations and roles, two-factor sign-in, isolation between stores and a strict CSP.

AI helpers

Description and SEO suggestions with a preview — off by default. The rest is planned.

Want to be one of the first stores?

Tell us about your store. We will show you Targovio live and tell you honestly what is ready for you and what is not yet.